Shipping & Delivery

At KishoriJu, every piece is created with intention, patience and craftsmanship. We follow a 100% made-to-order model. We do not create conventional ready-to-ship inventory for our made-to-order collections. Each piece begins its journey after you place your order and is created especially for you.

1.Made to Order

Every KishoriJu piece is made specifically against your order and, where applicable, according to the measurements provided by you. Because your garment is created especially for you, production requires time. The estimated production timeline for your particular piece will be displayed on the product page or communicated to you at the time of purchase. Production timelines may vary depending on the garment, embroidery, craftsmanship, fabric, customisation and order volume.

2. Worldwide Shipping

KishoriJu ships worldwide. We currently offer complimentary worldwide standard shipping to destinations where delivery is legally and logistically possible. Your delivery timeline will depend on production time, destination country, shipping carrier and customs clearance.

3. Customs, Duties & Taxes

Although KishoriJu provides complimentary worldwide shipping, international orders may be subject to customs duties, import taxes, VAT, GST, customs clearance charges or other fees imposed by the destination country. Unless expressly stated otherwise at checkout, such charges are the responsibility of the customer. KishoriJu does not control customs authorities and cannot determine or guarantee the amount or timing of such charges. Customers are responsible for ensuring products can legally be imported into their country.

4. Order Processing & Production

Your order enters production after payment has been successfully received and the required order and measurement details have been confirmed. Because each piece is made specifically for you, cancellation or modification may not be possible once production has commenced. If you need to request a change, contact us immediately after placing your order. We will make reasonable efforts to accommodate the request where production has not yet begun.

5. Accurate Customer Information

Customers are responsible for providing accurate name, delivery address, telephone number, email address and measurements, where requested. KishoriJu cannot be responsible for delivery problems or fit issues caused by inaccurate or incomplete information provided by the customer.

6. Tracking

Once your order has been dispatched, tracking information will be provided where available. Tracking may take some time to become active after collection by the carrier. Page 2 KishoriJu — Website Policies | Developer Handover

7. Delays

International shipments may occasionally be delayed because of customs inspections, government regulations, public holidays, transportation disruptions, strikes, natural events or other circumstances outside our reasonable control. We will make reasonable efforts to assist with delivery-related issues, but KishoriJu cannot control the actions or processing times of customs authorities or third-party carriers.

8. Contact

Email: hello@kishoriju.com 
WhatsApp: +91-9983995231

Please include your order number whenever contacting us about an existing order.